Knowledge Baseadmin2022-05-09T10:10:00+00:00 Knowledge Base Here, you can find some useful links and resources. Question:What are the requirements to create a custom avatar?Support:In order to request a custom avatar, you will need to provide your video footage. Please follow these instructions. Question:How to create product videos with Elai.io?Support:Please follow these instructions in order to create an engaging product video for your business. Question: How to make the audio pronunciation sound right?Support:Please follow these instructions to make the audio pronunciation just right. Question: How to use the templates? Support: In your account, click the “New video” button. Then, choose the template you need.Even if you chose to create a blank video, you can complete it with the slides from the templates. Question: How to keep the voiceover without the presenter? Support: Choose the Voiceover mode in the Presenter section. By doing so, you won’t have a presenter on the screen but will keep the voiceover. Question: How to adjust the screencast to the length of the voiceover? Support: Firstly, upload your screencast. Add it to the slide. Click the “Fit to audio” button. Question: How to animate separate elements? Support: Firstly, choose the element you want to animate. Then, go to the “Animate” section and choose your preferred animation, Question: Can I preview the video before the render? Support: To preview the video, you have to render it first. However, you can listen to the speech text before the render by clicking the “Play” button next to the text-to-speech box. Question: How long does the moderation process take? Support: Usually, the moderation process can take up to 15 minutes depending on the length of your video. Question: Is there moderation for paid accounts? Support: If you have a paid account, the moderation is automated and significantly faster than with the use of the Free Plan. Question: How to make sure my video is rendering? Support: In your account, the video should have the “Rendering” status. Question: How to create watermark-free videos?Support:The creation of watermark-free videos is available for paid accounts. You can pick a fitting plan here.