Privacy and Data protection
Elai.io is a premier generative AI platform that prioritizes the protection of data and user experience for all of our clients.
About Elai
Elai.io enables you to generate AI videos featuring digital human avatars without the need for actors, a film crew, or costly equipment. Simply choose an avatar, input the script or generate it with our GPT-3 integration, and let Elai.io do the rest.
You can now produce professional-quality business videos in minutes. As a leading company in this new form of synthetic media, we recognize our responsibility to incorporate ethics into our technology and business practices from the start of the company in 2021. This is part of our company's DNA and is reflected in the policies and software that we build.
You can now produce professional-quality business videos in minutes. As a leading company in this new form of synthetic media, we recognize our responsibility to incorporate ethics into our technology and business practices from the start of the company in 2021. This is part of our company's DNA and is reflected in the policies and software that we build.
Compliance
Data collected
- Basic user personal data like name and email;
- Scripts and texts added by the user in the Elai editor or using the API;
- Photos, videos, and music uploaded by the user.
- Video and image footage for personal avatars and mascots.
Security
Infrastructure security
Our service infrastructure is constantly maintained and checked for security. We have a regular process to back up our servers and data. Our employees and systems can only access the data they need to do their job.
Encryption
We keep designs secure in transit and at rest. All communication is encrypted in transit using TLS/SSL. At rest all data is sored securely on protected data servers from AWS.
Data protection
Our employees and systems can only access the data they need to do their job. All data, including backups, is stored in data centers based in the USA, using multiple availability zones, powered by leading hosting providers like Amazon Web Services and DigitalOcean. Any vulnerabilities are regularly scanned.
Highly available
We use a global CDN to prevent network attacks and keep our services available through the globe.
Privacy
Users can delete or download their data in their profile.
Users are able to delete their accounts by a request. When an account is deleted all user’s data is deleted.
We comply with laws requiring consent for marketing and tracking and provide the ability to opt-out.
Users can keep their accounts still unsubscribe from any marketing emails.
We are open about how we use your data in our privacy policy.
We practice privacy by design, with new products and projects presenting privacy risk assessed for any impact.
Users are able to delete their accounts by a request. When an account is deleted all user’s data is deleted.
We comply with laws requiring consent for marketing and tracking and provide the ability to opt-out.
Users can keep their accounts still unsubscribe from any marketing emails.
We are open about how we use your data in our privacy policy.
We practice privacy by design, with new products and projects presenting privacy risk assessed for any impact.
Where do you store users’ data?
All data, including backups, is stored in data centers based in the USA, using multiple availability zones, powered by leading hosting providers like Amazon Web Services and DigitalOcean. Any vulnerabilities are regularly scanned.
How do you protect user data from being stolen?
Our clients’ data protection is our 100% highest priority. All data, including personal data, videos, and any uploaded media is securely stored on servers based in the USA and powered by leading hosting providers like AWS and DigitalOcean.
Are you GDPR and CPPA compliant?
Yes, we abide by GDPR and the CPPA. We have users from all over the world and it is therefore required to abide by local data privacy laws and regulations. It is widely considered that GDPR in the EU and UK is the most stringent privacy regulation regime.